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We will do everything we can to update your details before your order is dispatched. Please note that – in this circumstance – time is key. My shipping address is incorrect - what do I do? Please also check our Shipping and Delivery page for more details. Please note, we have been advised by Royal Mail that all parcels may take up to 28 working days to arrive depending upon Customs Clearance times and we are unable to claim a parcel as missing until 28 working days after dispatch has passed if your order has not arrived by this time, please get in touch via and we will happily investigate further.

Orders sent with UPS Courier are fully tracked so we can provide a tracking number for your parcel, please contact us via if you have not received a tracking number for your order. If your order has not arrived after this amount of time has passed, it is worth double-checking at the local Post Office in case the parcel is being held there.

Orders sent with standard shipping are not tracked and are handled by the local postal service. Royal Airmail Shipping to the rest of world takes roughly 10-15 working days.Royal Airmail Shipping to Europe takes roughly 3-10 working days.This method is also automatically applied for parcels to be sent anywhere to PO Boxes addresses. Orders placed on-line with destinations outside of the UK are only sent via UPS Courier and are delivered within 2-7 working days from the date of shipping.īy placing orders via our Customer Service team, customers can ask for Royal Mail Shipping instead of the default UPS Courier if preferred. Parcels sent via Courier are delivered within 1-2 working days in the UK Standard shipping times for Royal Mail within the UK are 2-4 working days from the date of Shipping. Please note that all orders placed through the Warlord webstore are shipped from our warehouse, located in Nottingham, UK.įor parcels with destinations within the UK, shipping times vary depending on the type of shipping selected at the checkout (Standard with Royal Mail Standard method or UPS Courier). My order says it was sent on *Insert Date* - when will it arrive? We would also try to help if you have not purchased the product directly from us in this case we would also ask you to let us know of the name of the original seller. Please contact us here with your name, preferred delivery address, a photograph of the problem where necessary and your order number if the issue is from an order placed directly through the Warlord webstore. We are sorry to hear that you have a problem with your product or order. I have a problem with my product or order, what do I do? My question isn't listed here, what do I do?.How do I assemble THIS kit/where are instructions to assemble THIS kit.I'm running an event, could I have some support?.I run a game club, and we're looking to get into your games - what support do you offer?.I run a game store and would like to stock your products - how do I do so?.I'd like to see your product in person - where's my local stockist?.What do I need to get started with Bolt Action?.Can I place an order for collection at a show?.

WARLORDS CALL TO ARMS CHEATS DONT WORK DOWNLOAD

I can't download the digital product that I bought!.

Can I purchase a model/component from a kit?.

I would like to order a pre-order item, can I order other items with this?.

My order is to be shipped within the UK, why have I paid for Courier shipping? Why do I have no option for Standard shipping?.

My shipping address is incorrect - what do I do?.

My order says it was sent on *Insert Date* - when will it arrive?.

I have a problem with my product or order, what do I do?.

I cannot log into my account from outside the UK?.

Please give this a read before contacting us: This is a list of our most frequently asked questions. You can also write to us if you need assistance with our products or your orders with Meet the team We are open Monday - Friday, UK time 9am - 9pm (04:00 - 16:00 EST) and Sat - Sun: UK time 9am - 5pm (04:00 - 12:00 EST) but also if you simply want to have a chat about the newest releases from Warlord Games, your latest projects or asking about some rules of our games. We are a group of fellow gamers and collectors, with a passion for military history and the world of miniature gaming.Ĭall us and we will be happy to take your order, offering advice and to work out how we can customise it based on your needs. Our Sales and Support team is here for you! Our site was split into three regional stores on 20th August 2021.

Warlords call to arms cheats dont work